Contact Details

For Both Surgeries:

NHS 111: Call 111 or visit 111.nhs.uk

Contact Us Online (eConsult): wraftonhousesurgery.webgp.com

Patient Access: www.patientaccess.com

NHS App: www.nhs.uk/nhsapp

Find your NHS number
You do not need to know your NHS number to use NHS services, but it can be useful to have it

Wrafton House Surgery At Wellfield Road

Telephone: 01707 265454

9 - 11 Wellfield Road, Hatfield, AL10 0BS

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Wrafton House Surgery At Northdown Road

Telephone: 01707 263608

2 Northdown Road, Hatfield

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Disabled Access

Wrafton House - The building has been designed with particular regard to the needs of the disabled, providing easy access suitable toilet facilities and a lift.

Northdown Road - please arrange with the receptionist if you need an appointment with the practice nurse and are unable to climb stairs.

Baby Changing

There are facilities for changing nappies in the disabled toilet at Wrafton House.

Pram Parks

Prams may be left in the space allocated in the lobby area at Wrafton House.

Car Parking

Car parking spaces at Wrafton House are limited. Please do not park if there are no spaces available as this may jeopardise the doctors' ability to leave the car parks quickly in case of an emergency call. Please do not use the car parking spaces reserved for doctors and staff. Please drive and park your car carefully. The practice will not accept liability for any accidents that occur in the car parks.

Mobile Telephones

Please switch off your mobile telephone when entering the surgery as it can interfere with equipment used in the building.

Hygiene

In the interests of hygiene please do not bring food, drink or animals (except guide dogs) onto the premises.

Information on times for specific services

Enhanced access appointments information

Find out more about our enhanced access appointments

Emergency Services Out of Hours - Telephone 111

Herts Urgent Care provide an emergency service from 6.30pm each evening until 8.00am the following morning and weekends from 6.30pm on Friday until 8.00am on Monday.

Emergencies

111 is available out of hours. Injuries from accidents can be treated at the Urgent Care Centre at the Queen Elizabeth II Hospital, Welwyn Garden City. In the event of an acute emergency such as a patient collapse it may be better to dial 999 for the ambulance service. The out-of-hours service is provided for emergency medical problems by the Herts Urgent Care organised on-call service. It is for emergencies and urgent problems which cannot wait until the following day to be seen. Please do not abuse this service.

If you require assistance urgently but you do not think a 999 response is justified, call 111. All calls are free to this 24-hour service.

As an alternative for advice on any medical problems you might have, you may contact NHS 111 on 111 for nurse advice 24 hours a day. See website below.

NHS 111 (or at www.nhs.uk/111)

Help and advice is available 24 hours a day, seven days a week from the NHS 111 Service by calling 111.

Provides nurse advice for health information throughout the year for giving nurse advice on:

1. any medical problems (symptoms you might have)
2. general health issues
3. using the health service

Calls to NHS 111 are free from both landline and mobile phones.