The Practice Team
The General Practitioners
Ann Kelley |
BM DFFP (1996) Southampton |
Ashish Shah |
MB BS DRCOG DFFP MRCGP |
Philip Dunseath |
MBChB MRCGP |
Attia Noor |
MBBS MRCGP |
Sharon Kleinberg |
MBBS DCH DFSRH FRCGP |
Shobana Panneerselvam |
MBBS, MRCGP |
Salaried GP's
Alka Jain |
MB BCh (1999) Cardiff MRCGP DFFP |
Purnima Kolamala |
MB BS |
Dr Oluwaseun Onasanya |
MB BS |
Our team of professionals aim to provide a friendly, expert comprehensive service. We employ the following staff:
Practice Manager - Sylvia Lane BA (Hons) MIHM
She is overall manager and has responsibility for coordinating the work of the other staff. She will try to sort out any problems that you may encounter when using our facilities.
Practice Secretary - Margaret Markham
The secretary deals with the enormous amount of paperwork that passes through the practice each day. The secretary is available by telephone Monday to Friday after 10.00am to discuss any urgent problems regarding hospital appointments etc.
Practice Nursing Team
Kate Jackson |
DipHE, BSc, Mentorship & Preceptorship, Independent Prescriber |
Eileen Brown |
Registered Nurse |
Emma Gauld |
Registered Nurse |
Alison Allen |
Registered Nurse |
Our practice nurses work mainly in the surgery providing services including health checks, practical procedures (eg cervical smears, immunisations, ear syringing etc), family planning advice and advice on maintaining a healthy lifestyle. They also provide ongoing care for patients with chronic health problems (asthma, high blood pressure, diabetes, heart disease etc). Appointments with the practice nurses can be booked through reception.
Health Care Assistant
Lesley Smith
Our health care assistant works in the surgery providing services including health checks, stop smoking, blood pressure checks, spirometry, ECGs etc and help with managing chronic health problems.
Appointments with the health care assistant can be booked through reception.
Receptionists/Clerical Staff and Computer Operators
Gayna Wright - Reception Manager
Our hardworking receptionists, secretaries and administrators are here to help you. They have a difficult job, with phone calls and enquiries from every direction.
Linda Wood, Tracy Smith, Collette Leigh, Andrew Bruton, Lisa Goding, Katie Morgan, Nicola Carter, Rachell Hollett and Una Harman (Wrafton House)
Marian (Northdown Road)
They ensure the smooth running of the practice and are there to help you. Anything you tell them will be treated in confidence. They arrange appointments, check in patients on their arrival, take requests for home visits and repeat prescriptions. They are also available to pass messages from patients to the doctors and to help patients wherever possible. They file the many individual communications received from outside sources, plus all are involved in entering patients' medical data on the computer system. Inevitably, it is sometimes necessary to make personal enquiries - please do not be offended by this. Their job can be very demanding; please help them to help you by showing patience, courtesy and co-operation.
Hatfield PCN
Personalised Care Team
Attached Staff
Social Prescribers
Fiona Brown
Caroline Goodchiild
Lisa Fisher
Suzanne Brown
Denise Casiero
Care Co-ordinator
Tracie Caswell
Pharmacist
Festina Islami
Fadia Alsheikh
Care Home Pharmacist
Miho Ikegami
Care Homes - Care Coordinator
Anna Skiba
Physiotherapists
First Point Physio
Health and Wellbeing Coaches
Eva Wiktorko
Jackie Neufville
Mental Health GP Plus
Jane Bozier
Natalie Spurling
Pauline Satchell
Melissa Chieza
Attached Staff
The following are employed by the Herts Community Trust and are attached to the practice to work as part of the team to provide your health care:
Community Nursing Team
The community nurses provide nursing care in the patient's home for patients who are housebound. They give a wide range of advice to the housebound including incontinence advice. They can be contacted by leaving a message at Wrafton House or through your doctor.
Health Visiting Team
Angela Rickards
RNLD BSc (Hons) Health Visitor, Nurse Prescriber
Health visitors are qualified nurses with extra training in childcare and development. The health visiting team are available to support and advise families with babies and young children. Visit the well-baby clinics.
Community Matron
A community matron can provide support, nursing care and co-ordinate ways of meeting health and social needs for our patients who have a serious long-term health condition or a complex range of conditions.
Community Midwives
The community midwives help provide your antenatal and postnatal care both at home and in the antenatal clinics.
Phlebotomists
The phlebotomists from the pathology laboratory at the QEII Hospital take blood from patients for investigations.
Counselling Service
Counsellors from the PCT's Psychological Therapy Service work in our practice.
Palliative Care Nurse Specialist
Sharon Watkins, a palliative care nurse specialist, provides support and advice to cancer patients and their families.
Medical Education - Training Tomorrow's Doctors
We are a training practice, which means that we will have doctors embarking upon a career in general practice working here, under close supervision, for either four months or a year. They are fully qualified doctors with experience in a variety of hospital specialities. They join our practice to gain experience in family medicine. At times during training, video equipment will be used to record the consultation for the purposes of training the doctor. You will be asked prior to the consultation if you are comfortable with this and your wishes will always be respected. This material is always treated confidentially and deleted after use.
We are also accredited by Cambridge University to have medical students. We very much hope you will not mind their input; they are enthusiastic and bring fresh ideas. They will respect your privacy and your wishes if you do not want them to sit in during your consultation.