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December 2021 Notice

Important Notice 22nd December 2021

Following the COVID-19 booster announcement from the Prime Minister on Sunday 12 December 2021, all GP practices and pharmacies are working to provide vaccinations for all eligible adults aged over 18 in line with national timeframes.

We will continue to deliver patient care and will focus our support on those most in need as outlined below. All previously booked appointments will still go ahead.

Still here for you when you need us most

While we need to pause some routine services, there are some things that we know cannot wait. Please continue to contact us if you (or someone you care for)

  • have a serious or urgent health concern that you need to speak to someone about today;
  • have worrying symptoms that could be a sign of cancer and need investigating;
  • have been contacted about booking cervical and other screening or immunisations;
  • have a complex long-term condition that you need ongoing help with;
  • have a serious mental illness and need support;
  • have a learning disability and need medical help.

For all other things we would encourage you to seek help in other ways as described below.

Accessing our services

When telephoning, please tell us as much as you can about what is wrong so that we can direct you to the healthcare professional best suited for your health care needs.

Our priority will be to ensure you receive care quickly and might offer you a telephone, video or face-to-face appointment, arrange a home visit or refer you to another service.

Housebound patients

We will continue to provide home visits, where necessary, for housebound patients who need to be seen in person and who have no other alternative due to immobility or very serious ongoing health conditions.

Other sources of help

  • Visit the NHS website – for advice and information on how to look after yourself and your family. It covers thousands of illnesses and conditions: www.nhs.uk
  • Visit a pharmacist – for expert advice and low-cost medicines to ease your symptoms and help treat your condition. Go to www.nhs.uk to find your nearest open pharmacist.
  • Visit www.111.nhs.uk or call 111 – for free, round the clock help when we are closed. or if you are unsure where to go to get the right help for your medical condition. You can also telephone 111 to get straight through to mental health advice.
  • For life threatening medical conditions – Call 999

COVID-19 vaccinations

We will continue to contact all patients who are eligible. You can also book a vaccination through the national booking service website or go to the Healthier Future website to check your eligibility for a vaccination, see answers to frequently asked questions, or find out about walk-in appointments.

Dr Kelley & Partners

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Wrafton House Surgery

9 - 11 Wellfield Road, Hatfield, AL10 0BS

  • 01707 265454

Wrafton House Surgery

2 Northdown Road, Hatfield

  • 01707 263608
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